Order Customization & Promotional Inserts

Turn every delivery into a brand moment.

The unboxing is one of the few times a customer holds your brand in their hands. A plain box is a missed opportunity; a considered one builds loyalty and repeat orders. Order customization and inserts turn routine fulfillment into a branded experience — without you having to handle a single package yourself.

What we do

We add your branding and personal touches to orders as they’re fulfilled — branded packaging, tissue and inserts, thank-you cards, samples, discount codes, and promotional materials tucked into the parcel. It’s built into the fulfillment process, so every order that leaves reflects your brand rather than arriving in a generic box.

Inserts also do marketing work: a discount code that drives the next order, a sample that introduces another product, a card that asks for a review. We include the right materials in the right orders — whether that’s the same touch on every parcel or specific inserts for specific campaigns — so each delivery does more than just arrive.

What it covers

  • Branded packaging — your packaging and unboxing applied during fulfillment
  • Promotional inserts — flyers, offers, and marketing materials in the parcel
  • Discount codes — inserts that drive repeat purchases
  • Samples — product samples added to introduce your range
  • Thank-you cards — personal touches that build loyalty
  • Campaign-specific — the right inserts in the right orders

The cheapest marketing you’re not using

Every parcel you ship is already going to a customer — an insert makes that delivery work twice. A discount code, a sample, a thank-you note costs almost nothing to add during fulfillment but drives repeat orders and loyalty, turning shipping you’re already paying for into marketing that pays back.