The unboxing is one of the few times a customer holds your brand in their hands. A plain box is a missed opportunity; a considered one builds loyalty and repeat orders. Order customization and inserts turn routine fulfillment into a branded experience — without you having to handle a single package yourself.
We add your branding and personal touches to orders as they’re fulfilled — branded packaging, tissue and inserts, thank-you cards, samples, discount codes, and promotional materials tucked into the parcel. It’s built into the fulfillment process, so every order that leaves reflects your brand rather than arriving in a generic box.
Inserts also do marketing work: a discount code that drives the next order, a sample that introduces another product, a card that asks for a review. We include the right materials in the right orders — whether that’s the same touch on every parcel or specific inserts for specific campaigns — so each delivery does more than just arrive.
Every parcel you ship is already going to a customer — an insert makes that delivery work twice. A discount code, a sample, a thank-you note costs almost nothing to add during fulfillment but drives repeat orders and loyalty, turning shipping you’re already paying for into marketing that pays back.
Other services we deliver in this area.